News, Reviews and more from Australia's Macintosh Authority
News, Reviews and more from Australia's Macintosh Authority
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TeamViewer GmbH has announced the release of a Mac version of TeamViewer Manager. The TeamViewer product handles remote control of users' computers, usually for support and other troubleshooting.
TeamViewer allows support teams to remote-control a Mac or PC, even through a firewall, using an auto-generated password and ID, encrypting network traffic as well.
The QuickSupport module has been available for the Mac, offering cross-platform communication; what is new is Mac support for the support-side software, TeamViewer Manager. TeamViewer Manager is a database tool that automatically includes and updates support session details, such as tracking time spent per session—helpful for auditing or preparing invoices for remote clients on service contracts.
TeamViewer is free for non-commercial use, while business licenses begin at $US699 ($A883).
Very few applications are in the "save your job" category. Task managers keep you organised; Apple iCal helps you stay on time for meetings. But Araxis Merge 2009, a powerful file comparison utility, can get you out of a tight spot at work. The name is a slight misnomer: its purpose is to check the contents of two files and reveal the differences between them. You can then merge one file into the other if you choose. The professional edition I tested actually lets you compare three files or folders, while the standard edition lets you compare two.
John Brandon | Jan 27, 2009
Back in August 2007, I reviewed version 1.0.3 of Shimo , at the time an alternative to Cisco’s official Mac client for Cisco VPN (virtual private network) access. Shimo was a welcome solution that offered the benefits of Cisco’s own client (reliable connections, specialised connection settings) along with the ease of use of Mac OS X’s built-in VPN client (easier configuration, menu-bar access, no need to launch a separate application). However, version 1.0.3 of Shimo supported only Cisco VPN connections, and it still required you to install Cisco’s client.
Dan Frakes | Feb 26, 2009
These days, we’re used to managing our media on our Macs: We keep track of our music with iTunes and our photos with iPhoto. But what about our videos? Both iTunes and iPhoto can accommodate videos, but neither of them is adept at movie management. Yet the market for digital-video cameras, digital cameras with video-recording capabilities, and ultra-compact camcorders such as those from Kodak and Flip is rapidly growing—many consumers find themselves inundated with short snippets of video of their kids, their pets, and more.
Dan Moren | Jun 2, 2009
If users of the popular photo-sharing service Flickr have one complaint, it’s that the image uploader on the Flickr Web site is horribly inconvenient to use. Flickery offers a desktop-app alternative with a great Mac-like interface and a good balance between features for novice and pro users.
James Dempsey | Jul 20, 2009
It's the not-so-secret weapon that turns the 3G iPhone into a utility powerhouse. It's the App Store, and Apple unveiled it early Friday morning — or late Thursday night, if you happened to have an iPhone by then, which means that those who queued up in Sydney's chilly climes outside the Optus store could jump right in straight away. That also applied to those who had early access to the iPhone. I fit into that category, and spent some time perusing the App store at length on an iPhone 3G. Canny AMW forumites also spotted at around the same time that the iTunes 7.7 (which came through as an update) gave access to the Application store, albeit only for browsing purposes initially.
